More Google reviews for beauty studios
Anyone looking for a beauty, nail or lash studio wants to know beforehand that the work there is clean and careful. The Spotstar card at reception takes happy clients to your Google review page. Spotstar replies to the reviews and shows what clients value about your treatments.
Why Google reviews matter for beauty studios
Treatments on skin, nails and lashes are personal. New clients look in reviews for hygiene, for how long the result lasts and for whether they were advised well. A studio without recent reviews finds it hard to build that trust.
Many studios win clients through Instagram. But the decision is often made after a look at Google: address, opening hours, reviews. If little is there, some of the work that went into your profile is lost.
Where the card goes in a studio
The treatment itself is a quiet moment without a phone. The right time is straight afterwards.
- 1
At reception
While paying and booking the follow-up appointment. The client is seeing the result in daylight for the first time.
- 2
At the treatment station
At the nail table, the card is within reach as soon as hands are free again.
- 3
During aftercare advice
When you recommend products after the treatment, the client is attentive and in conversation.
- 4
After the follow-up appointment
Regular clients can judge how long a result lasts. Their reviews are especially useful to new clients.
What beauty studio clients write about
Studio reviews focus on the result and on how clients were treated. Spotstar sorts them by theme.
- Result and how long the treatment lasts
- Hygiene and cleanliness
- Advice and attention to wishes
- Friendliness and atmosphere
- Punctuality and booking
- Price
You can see, for example, which treatment is praised most often and whether one service draws criticism about how long it lasts.
Example: replying to a studio review
5 of 5 starsA very clean studio and great advice. My gel nails are in their fourth week now without chipping.
Reply from the studio
Thank you very much for your review. We are glad the nails are holding so well. See you at your next appointment.
What Spotstar takes on
The card
Designed individually for your business and set up for your Google listing.
The replies
Every Google review gets a reply in the tone of your business.
The profile
Spotstar looks after your Google profile: we suggest additions and posts, you approve.
The analysis
Your dashboard shows what customers praise and criticise, and how often the card is used.
All of it costs €49 a month and can be cancelled monthly. See the offer
Common questions
- May we mention clients' before-and-after photos in replies?
- Replies to reviews are public. Do not mention personal details that the client did not write herself. In its replies, Spotstar only refers to what the review says.
- We are a small one-person studio. Is it worth it?
- Small studios in particular depend on their reputation. The card costs you no time day to day, and Spotstar takes care of replying to reviews. The price is the same for every business: €49 a month, cancel monthly.
- What if someone criticises a treatment unfairly?
- The review stays visible as long as it does not breach Google's policies. A calm, factual reply usually carries more weight with readers than the criticism. If a review does breach the policies, you can report it to Google.
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Guides
Start with your own card
Find your business on Google, create your account, and we design your card and post it to you.
€49 a month from launch, custom card included.